Our business works only when our clients are happy. Whether buying or selling, we aim to please. Here are a few things our customers have to say about us - these are genuine emails, none were solicited. Feel free to ask ask for references.
I received the watch today via express post. Thank you very much. It was carefully packed, bubble wrapped to my delight.
Gary H, Wamberal NSW. October 2013
"....but your service and attitude is very much appreciated and is also a surprise in this world we live in,....... I have seen the general attitude towards customers or prospective customers erode over the years, and the service decline to the extent that it is now a surprise when I come across someone like yourself or a company like yours that extends excellent customer service without even being sure of a sale. "
Steve J, Cooranbong, NSW. September 2013
"I FINALLY got to give my husband his Hublot & he absolutely loves it & was completely surprised & blown away.
Kristy W, Newcastle, NSW. March 2013
"I found the Service and communication at Watchtrader excellent, Darryl is extremely knowledgeable and helpful and once we had agreed on a price for the watch, I received the Funds the same day he was sent the watch - all for a very reasonable price. I cannot recommend Darryl highly enough if you are looking to sell a watch for a decent return in a very short time."
Andrew H, Sydney, NSW. November 2012
I received the Omega SMP this afternoon. I'm very pleased with the condition of this piece. Thanks for your assistance and I look forward to dealing with you in the future.
Although I did not end up buying the watch, your customer service is simply first class.
Watches arrived just now, ordered Friday, delivered Perth Tuesday, exactly as described.
Hi Darryl, thanks heaps for recent purchase. Phenomenal pleasant service, variety and speedy delivery, gratis via Australia Post Platinum. Best value prices I could find here in Oz or o/s. Why would you bother with the stresses of an overseas purchase when such stress free purchase is available here?
Rusell, Coolum Beach, QLD. February 2012
I wanted to let you know that the watch has arrived safely. I was impressed by the packaging, nothing was going to damage the contents!
The watch is amazing! I am beyond happy. I can not begin to tell you how grateful I am............. Your flexibility and understanding really meant a lot to me. I was so fortunate that my "google" search lead me to the right place. I will be keeping an eye on the website for my dream watch!
Thank you so much again. The whole process was beyond professional, I could not have wanted for anything more.
Kindest regards and all the best to you
Samantha, Woolooware, NSW. October 2011
I just received the extra links as promised. I'm very happy with the watch & it appears as close to new as described. The delivery process is as quick as I've ever experienced from an internet point of view. Will do business again down the track. Thank you.
John, Flinders View, QLD. October 2011
Debbie, Southport, QLD. October 2011
Darryl's professionalism, good humour, and in depth knowledge of watches and their market has made all 6 of my transactions with his company both a profitable and satisfying experience.
I’m writing to you to let you know just how happy I am to have received the watch in good time and excellent condition.
I would recommend your company to any of my friends or family.
Five star service and quality.
Leon, Riverwood, NSW. July 2011
I just wanted to say thanks to you Darryl- I have purchased another two watches (just everyday ones- yes I love my watches!) on line recently, but have found that the sale process (ie communication), quality of the watches, packaging has all fallen far short of what you deliver. At the end of the sale process, I have been left feeling somewhat disappointed, in comparison to the assurance that I have bought a quality piece that I will treasure through yourself.
John, Buderim, QLD. July 2011
From first contact to sale, I appreciated the clear and timely communication around all aspects of the transaction. Excellent service - highly recommended.
John, Melbourne, VIC. June 2011
I got the watch this morning “I Love It”
Hey Darryl , Thanks for your reply , You appear to be one helpful, genuine person (rare) THANKS for the after sales Service...
Greg, Caversham, WA. Jun 2011
Brilliant, great service, the best so far, the watch is fantastic. Thank you.
Martin, Sydney NSW. February 2011
Thanks for all your help with the sale it was a pleasure dealing with you and I will have no hesitation in referring people, selling or buying with you in the future.
Paul, Murrumba Downs, QLD. August 2010
The watch [IWC Aquatimer 812ad-1812] has just arrived and it is marvelous.
I really enjoyed meeting you yesterday and thanks for bringing my Big Pilot along. I am very very happy with the watch and the whole purchase process - painless.
Andrew, Adelaide, SA. May 2010.
Thanks for your help with the sale. Very smooth from my end, and will be recommending your services to others in a similar situation.
Chris, Sydney, NSW. April 2010
Thank you very much for your service. It has been a very impressive transaction considering its all been on-line. I will recommend you to anyone.
Eliza, Sydney, NSW. March 2010
"That is FABULOUS!! Thank-you very much for all that you have done, you have made it very easy & I really appreciate it! Look forward to receiving the transfer & will definitely be in touch if I have need to sell a watch in the future :)"
Melinda, Gold Coast, QLD. March 2010
"Watch arrived today. Its beautiful. Thank you for your excellent service from day 1, taking the time to provide advice to delivery in time for my sons birthday. you will get my strongest recommendation to my friends."
Shaun, Waverley, NSW. Feb 2010
"Thank you for the exceptional service and quick delivery. All is good, thank you again.. I have suscribed to your newsletter.. Hope we can work together in the future.."
Ben, Pyrmont, NSW. Feb 2010
"..Just a quick note to thank you for your efforts........but more importantly your level of service, communication and honesty is extremely refreshing. I'll definitely be sure to recommend you to friends...."
D.H. Melbourne. Dec 2009
K.C., Sydney. Oct 2009
L.M., Wellington. Sep 2009
E.M., Melbourne. July 2009
A.N. Melbourne. Apr 2009
D.S. London. Apr 2009